Refund & policy
Mom TV’s 7-Day Money-Back Guarantee
At Mom TV, your satisfaction is our top priority. We are committed to providing high-quality IPTV services, and if you’re not completely satisfied with your subscription, we offer a 7-day money-back guarantee to give you peace of mind. This document outlines our Refund Policy and the steps to request a refund.

Refund Window

We stand by the quality of our services and offer a 7-day refund window starting from the date of purchase. If you’re not satisfied within this period, you may be eligible for a refund, subject to the conditions detailed below.

Eligibility for Refunds

To ensure a fair and consistent process, the following conditions apply for refund eligibility:

• Timing of Request: Refund requests must be submitted within 7 days of purchase. Requests received after this period will not be considered.
• Account Standing: Your account must comply with Mom TV’s terms of service. Misuse or unauthorized activities may disqualify you from receiving a refund.
• Valid Reason: You must provide a valid reason for your refund request when contacting our support team.

These conditions are in place to maintain transparency and fairness for all customers.

How to Request a Refund

Requesting a refund is simple and straightforward:

1. Contact Support: Email our support team at Contact.ipttv@gmail.com within 7 days of your purchase to initiate your refund request.
2. Provide Details: Include your account information, such as your username or the email associated with your Mom TV account, along with a brief explanation of why you’re requesting a refund.
3. Review Process: Our team will review your request to confirm it meets the eligibility criteria.
4. Approval and Processing: If approved, your refund will be processed promptly.

Refund Process

If your refund is approved, it will be issued to the original payment method used for your purchase. Processing times may vary based on your financial institution, but most refunds are completed within a few business days.

Non-Refundable Items

The following transactions are not eligible for refunds under Mom TV’s Refund Policy:

• Subscription Renewals: Payments for renewals made after the 7-day refund window are non-refundable. Please cancel auto-renewal if you do not wish to continue.
• Terms of Service Violations: Accounts found in violation of Mom TV’s terms of service are not eligible for refunds.
• One-Time Fees: Any one-time setup or activation fees, if applicable, are non-refundable.

These exclusions ensure fairness and uphold the integrity of our Refund Policy.

Policy Updates

Mom TV reserves the right to modify or update this Refund Policy at any time. Changes will be reflected in the “last updated” date at the bottom of this page. We encourage you to review this policy periodically to stay informed about your rights and responsibilities.

By continuing to use Mom TV after any updates, you acknowledge and accept the revised terms.

Contact Us

If you have any questions or need further assistance with our Refund Policy, please contact us at Contact.ipttv@gmail.com. Our support team is here to help and ensure you have a positive experience with Mom TV.

Thank you for choosing Mom TV! We are committed to delivering excellent IPTV services and a great user experience. Your satisfaction is our priority, and this Refund Policy reflects that dedication.